The General Office of the State Council recently released the results of a checkup on government websites across the country for the first quarter, which showed that 95 percent of 303 government websites met approved standards. However, there are still multiple problems with them. For instance, some websites ignored questions from the public, with one extreme case in north China's Inner Mongolia Autonomous Region leaving a question unanswered for three years. Some websites don't give the public the option to express dissatisfaction in opinion polls on the government's performance, which has greatly damaged public trust.
The websites are platforms for all levels of government to publish policies, laws and regulations in order to promote the transparency of governance and facilitate communication between the government and the people. In recent years, local government websites have sprouted up, but negative reports also abound. That is why the State Council ordered a quarterly check on government websites to be conducted starting in 2016.
The government should make full use of the websites to listen to people's concerns and address their needs. In addition to online platforms, the government should also learn about people's needs through other channels such as seminars attended by citizen representatives in order to increase the public's motivation to participate in public affairs.
Since government websites are an important approach for promoting democratic decision-making and effectively addressing people's needs, the government should actively interact with the public through this platform in order to win their trust and support.
(This is an edited excerpt of an article published in Legal Daily on May 17)