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Concerted Efforts
World Consumer Rights Day, devoted to promoting the rights of the world's consumers, is widely observed in China. Even big-name multinational companies like Wal-Mart, Carrefour and McDonald's, have been found to be engaged in fraudulent practices
Protecting Consumers

A once bustling McDonald's franchise restaurant in Beijing suspends its business after a China Central Television program reveals that it had sold expired food. However, with the absence of the class-action lawsuit system, Chinese consumers can only see an apology letter on McDonald's China's official website instead of getting hundreds of thousands of dollars in compensation

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Curiosity Killed the Groupon Copycat
China-based websites mimicking the Groupon model fight for survival in a vicious, overcrowded market
In the Tank, Not on the Table
The end of 'gutter oil' and the future of the bio-diesel industry hinge on better regulation of kitchen waste disposal
Questioning the Standard
Dairy quality standards trigger further controversy
Food, Food, Safe Food
New scandal triggers debate on solutions to food safety problems in China
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Major Consumer Rights Infringement Cases in 2011
- In December, pure milk products of dairy giant Mengniu produced in Meishan, were found to be tainted with excessive amounts of aflatoxin

- In November, the group-buying website Gaopeng, Groupon's Chinese joint venture, admitted selling fake watches

- In September, a live hog of Nanjing-based Yurun Food Group Ltd. tested positive for clenbuterol

- In July, Shanghai-based furniture retailer Da Vinci Furniture Co. Ltd. was accused of deceiving consumers about the origin of its luxury furniture
Recent Efforts to Protect Consumers' Interests
- In February 2011, the National Tourism Administration initiated a nationwide drive to regulate the chaotic tourism market.

- In March 2011, the State Council released a circular, vowing powerful measures to tightly supervise the dairy industry.

- In December 2011, the State Administration for Industry and Commerce launched a campaign to streamline group-buying websites.
McDonald's, Carrefour Apologize to Chinese Consumers
China Releases Data on 2011 Consumption Complaints
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- Eye On Multinationals
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